Privacy Policy

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Effective Date: 28/12/2025

Data Controller: JJ-211dog walking services

​1. Who We Are

JJ-211dog walking services is a dog walking service based in Scotland. We are the "Data Controller" of the personal information you provide to us.

​2. The Data We Collect

​Identity Data: Name, title.

​Contact Data: Address (for pickup), email, phone number.

​Pet Data: Dog’s details, vet info, microchip number, and behavioural history.

​Financial Data: Payment details (processed via [Bank/Stripe/PayPal]; we do not hold card numbers locally).

​Technical Data: Cookies and IP address if you use our website.

​3. Legal Basis for Processing

Under UK GDPR, we process your data based on:

​Contract: To fulfil our dog walking agreement with you.

​Legal Obligation: For tax (HMRC) and accounting purposes.

​Legitimate Interest: To run our business effectively and ensure the safety of your pet.

​4. How We Share Data

We do not sell your data. We share it only with:

​Staff/Sub-contractors: Only as needed to walk your dog.

​Service Providers: Scheduling software, payment processors, or cloud storage.

​Veterinarians: In the event of a medical emergency.

​5. Data Retention

We keep your personal data only as long as necessary to fulfil the service and satisfy legal/accounting requirements (typically 6 years for HMRC records).

​6. Your Rights

Under the UK GDPR, you have the right to:

​Request access to your personal data.

​Request correction of your data.

​Request erasure of your data ("Right to be forgotten").

​Object to processing or request restriction of processing.

​7. Cookies

Our website uses cookies to improve user experience. You can adjust your browser settings to refuse cookies.

​8. Contact & Complaints

If you have concerns, please contact us at [Email Address].

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner's Office (ICO) (www.ico.org.uk).